Case study

A clear, confident website befitting a global brand.

Client

Cashfac

Sector

Fintech (SAAS)

Process

Persona Research, Messaging Framework, Information Architecture, UX Planning and Wireframing, Web Design and Development

Cashfac is a global fintech company configured for the digital age. Their Operational Cash SaaS Platform is the first of its kind and the world’s most-deployed virtual banking system. Showcasing Cashfac’s one-of-a-kind platform to four different audiences.

The challenge

Cashfac is a true innovator, but they were struggling to communicate their USPs across multiple segments and sectors.

They needed an insights-first website to elevate their brand, showcase their solutions, and compel four audience personas towards conversion.

Our response

  • We conducted in-depth audience research to uncover messaging nuances across four personas and five priority industries.
  • Reimagined and realigned the information architect to reflect insight-led user journeys; meeting the needs of buyers and the business.
  • Designed and developed a slick new website that confidently showcased Cashfac’s unique offering.
  • Elevated the existing brand and created a thoughtful user experience across all page templates.
  • Honed the site’s performance with ongoing support, CMS training and optimisations.

The reaction

“The team understood the brief from the get-go, adding much-needed structure and creativity to the project. The website has transformed how we market our product. It drives performance and allows us to make effective, real-time content changes, and has significantly improved the user experience. From account management to development, the project was a pleasure – which is rare in this sector.”

 

Jack Rees, Head of Marketing, Cashfac.

 

Our Work & Expertise