Our dedicated project management team consisted of a UX designer working on wireframes, visual designs and the customer journey, alongside programming teams focusing on the WordPress websites, and on the eCommerce platform and integration.
Each project began with a kick-off meeting to agree objectives and requirements. The whole team then worked together to produce a clear project scope, covering all technical requirements and making sure that these matched the needs of each specific customer. Meetings were held every two weeks to ensure the project was running smoothly and to provide the opportunity to speak to the whole team.
We used Trello as a project management tool shared with the full team and IDS. This made project snagging and testing easy to manage with notifications being received when a snag was added, and the client being notified when the task had been completed and was ready for checking.